By Alaistair Sutcliffe, David Benyon, Frans van Assche (eds.)

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Additional resources for Domain Knowledge for Interactive System Design: Proceedings of the TC8/WG8.2 Conference on Domain Knowledge in Interactive System Design, Switzerland, May 1996

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The functional requirements documents, for example, were a good source of detailed system specific knowledge. However, we found that the domain experts had the ability to provide rationale for explaining requirement differences and abstract 25 Diary of a domain analyst over many different aero-engine starting systems. Thus a combination of the engineers broad knowledge and the detailed recorded in the documentation gave us an argued abstraction, together with the detail to instantiate it. Lesson 7- domain experts are selftaught and knowledge is distilled from experience It was apparent that much of the domain experience acquired by our domain experts was as a result of self-learning- project documentation (functional requirement specifications) and domain analysts acted as catalysts and aids to the acquisition, refinement and recording of the company's domain knowledge.

A decision making process Many models of the innovation process are based on a sequential representation of activities, from the idea of a new product to its launching on the market. For this research, we decided to study the process stages from strategy formulation to product design which are both the more strategic and the less structured activities. We can notice a similarity between these 'pre-project phases' and the Simon decision-making model : The idea generation phase would be the intelligence phase, the feasibility study and concept definition would be the design phase, and the project evaluation would be the choice phase of Simon decision-making model (Simon, 1982).

A logical extension of the structuring idea was to use the notion of an issue as a 'container' or grouping mechanism for a set of related requirements. We were conscious however, to avoid presenting simply another 'system' view, but something which would emphasise the characteristics of a domain. Figure 4 shows how we have structured the aero-engine starting domain into issues. aero-engine starting eng1ne shutdown ignition fault accommodation possible starting modes Figure 4 Using patterns to structure the aero-engine domain.

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